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Hi Gretchen, First I would like to thank you for all you did to get me a Red Border Collie puppy. (Rachael) now Dollar. With the accident and death of puppy Spice Which I had bought from you last Sept 8 you replaced with what you had. I did not know the problem as I was traveling 11 hours to pick up the puppy. You did not let me travel to the airport to find I had nothing to pick up. I had at the airport (Suzy-Q) now Tilli. I do love Tilli. and she is very good with my handicapped daughter. You did all that anyone could do. I now have 2 puppies. They live a ranch life. A pleasure to do business with you. Your internet customers can buy with confidence. Will keep in touch over the years. Thank You, Cindy Jacobsen, Canada